Contact

Inquiry by chat

Chat button

Of the screen lower right "ask by chat", and, from button, chat of selective automatic answer (24 hours correspondence) or manned answer that operator copes with can use.
Follow the guidance as shown in the chat.

[Operator Responsive Time]

Weekdays 10:00-14:00/15:00-17:00
Saturdays, Sundays, and holidays 14:00-17:00

For more, you can also check well-asked questions about VIP LINER on "FAQs" page.

Inquiry Form

We accept inquiry to "VIP LINER" from the following form.

  • We did not hear Boarding/arrival location change, cancellation from inquiry form.
    We hear from in support center Business Hours [About modification/cancellation/refund], or we have you confirm page, and I would like procedure.
  • For the case of not receiving our e-mails such as "reservation completed" e-mail or reply e-mail to your inquiry, we request you to check "when e-mail does not arrive" page and try changing each setting before submitting the form. Thank you for your cooperation.
We do answer only with weekdays.
In addition, please note that you may have the date until answer for around one week.
In the case of dispatch, please refer than chat service in support center Business Hours.

Full name required

(two-byte character)

Full name (furigana)

(two-byte katakana)

Phone Number required

(half size number)
- -

E-mail address required

  • Reservation mail will be sent to this address.
  • For mobile e-mail address, please put "vipliner.biz" in the domain section.
  • There is a difficulty in sending e-mails to icloud address. Please register with other e-mail address except icloud.

E-mail address (confirmation) required

  • Please input the same e-mail address for confirmation.

Inquiry contents required

  • We assure that your personal informations filled above will not be used for other matters. Also, there will be no case of giving them out to third party or other companies.