Reservation confirmation
Reservations until now will be displayed in a list.
After logging in, please click "Check details" of the reservation that you want to confirm.
When you are not displayed by list, please change display contents from this.
We can advance to "retransmission of email" "change of Boarding/arrival location" "cancellation of reservation" "change of reservation contact information" with the next screen.
As we cannot change by yourself when option is added, I would like inquiry until chat in Business Hours of VIP LINER support center.
We advance to "change of Boarding/arrival location" "cancellation of reservation" procedure with this button.
To change contact information of reservation.
※This is not for change of registered member information.
Retransmission of email
We click [reservation reconfirmation email retransmission] than detailed screen of reservation contents.
We retransmit email to displayed e-mail address.
Please confirm e-mail address.
Change of Boarding/arrival location
You click [Boarding/arrival location changes] than detailed screen of reservation contents, and please choose Boarding/arrival location.
※When option is added, we cannot change by yourself.[Night Bus]
Change is possible until 30 minutes before the departure time.
※When Boarding/arrival location is different even as for one person, Boarding/arrival location change in member page is not possible in the group (the plural number of people reservations).
Day Bus
Change is possible until 30 minutes before the departure time.
※When Boarding/arrival location is different even as for one person, Boarding/arrival location change in member page is not possible in the group (the plural number of people reservations).
Change of reservation contact information
We click [change of contact information] than detailed screen of reservation contents.
[Night Bus]
Change is possible until 17:00 of The day of departure.
Day Bus
Kawaguchiko
In the case of Tokyo Departure,, change is possible until 17:00 of the day before Boarding.
In the case of Tokyo Arrival,, change is possible until 14:00 of The day of departure.
Takayama, Shirakawa-go bus
In the case of Tokyo Departure,, change is possible until 17:00 of the day before Boarding.
In the case of Tokyo Arrival,, change is possible until 13:00 of The day of departure.
Reservation cancellation
We click [we cancel reservation] than detailed screen of reservation contents.
[Night Bus]
Change is possible until the departure time of From which is the earliest by reservation of customer.
Day Bus
Change is possible until the departure time of From which is the earliest by reservation of customer.
Check the box if payment has been completed and proceed.
Receipt issuance
After the login, we have [we display reservation contents which have been taken] change [we display reservation contents after today] which bus reservation history list has and click [we confirm the details] of reservation that wants to issue receipt.
We click [receipt issuance] than detailed screen of reservation contents.
We input address and proviso with receipt issuance screen and click [to next].
[receipt downloading] We can download receipt of PDF when we click this.
