Customer of Male in 40s
- [Boarding day] 2025-09-15
- Global assessment: 3.0 points
Please install curtain near stairs of entrance of restroom
We were spirited and were not able to sleep
Customer of ... Male in 70s
- [Boarding day] 2025-09-14
- Global assessment: 4.8 points
Is it Departure from Sannomiya of arrival at 20:40? We took this, but some room were hot, and, as for the air conditioning, chill came out, but just slept without guidance without being gloomy, and it being revealed whether there was adjustment function. The outside was hot and humid, but air conditioner could sleep immediately probably because we spent so that huge tr which worked well came, and there was fatigue from beginning, and, as for the return, Shinjuku Departure, this were refreshing in the morning. Some arrival were disappointed. Preferably, as it is late at night, we brought in natural water to drink, light meal, but should there be guidance to "be able to buy break drinking water at stop point in how many minutes?"
Customer of Male in 30s
- [Boarding day] 2025-09-14
- Global assessment: 3.8 points
We think that it was good if there are any the neck pillows.
We wake up at the time of break by all means.