Customer Review of VIP LINER Grancia

Global assessment: 5.0 points

• Five points of safe driving
• Five points of bus facilities
• Five points of Customer service
• Five points of Cleanliness of the bus
• Five points of service time
• Seat, five points of ride comfort

[Boarding bus] Chiba → Namba [Boarding day] 2026-05-08

What a relief.

Global assessment: 4.3 points

• Five points of safe driving
• Four points of bus facilities
• Five points of Customer service
• Five points of Cleanliness of the bus
• Five points of service time
• Seat, two points of ride comfort

[Boarding bus] Namba → Chiba [Boarding day] 2026-05-08

I want footrest.
We want it to improve that seat is easy to be slippery.

Global assessment: 4.5 points

• Four points of safe driving
• Four points of bus facilities
• Five points of Customer service
• Five points of Cleanliness of the bus
• Five points of service time
• Seat, four points of ride comfort

[Boarding bus] Namba → Chiba [Boarding day] 2026-05-06

We felt considerably with a rattling sound that there were many ways whether road surface was bad. We woke up by great vibration and sound.

Global assessment: 4.0 points

• Five points of safe driving
• Four points of bus facilities
• Four points of Customer service
• Four points of Cleanliness of the bus
• Five points of service time
• Seat, two points of ride comfort

[Boarding bus] Namba → Chiba [Boarding day] 2026-05-05

As it is shell type Seat, they are not worried about anteroposterior Seat, and anteroposterior people are not worried as there is height.
As it is 4seat-row, we think that it should be family and couple.
But as the slippery top was firm as for reclining hamaamaadeyoimonono, the Seat, we came to have a pain in buttocks, too, and feeling in bed was not good.
Seat was not worried about normal vip liner 3seat-row which we got on particularly and was able to sleep comfortably.
We will have that it is not choice beech and others Grancia on the next time.

Global assessment: 4.3 points

• Five points of safe driving
• Three points of bus facilities
• Four points of Customer service
• Five points of Cleanliness of the bus
• Five points of service time
• Seat, four points of ride comfort

[Boarding bus] Namba → Chiba [Boarding day] 2026-05-01

We had you cope carefully from beginning to end with Driver two ways. But, because announcement after Get On was very rude, but flowing eloquence was not good, and was not able to hear at all, Customer service ⭐︎4 tsunishimashita. We stood until we returned to bus in break area and waited and were able to come back smoothly without question.
As, as for the bus facilities, there is not curtain on the aisle side, ⭐︎4 tsunishimashita.
Whenever we had posture to put up foot when it was gone to bed, and to curl up stolen probably because the neighbor might say the same sex, and bus shook, a part hit this side and did not do was good, thinking.

Global assessment: 4.8 points

• Five points of safe driving
• Five points of bus facilities
• Five points of Customer service
• Five points of Cleanliness of the bus
• Five points of service time
• Seat, four points of ride comfort

[Boarding bus] Namba → Chiba [Boarding day] 2026-05-01

He/she coped with smile, and Male of tour conductor was very more available comfortably.
As for the Night Bus, it is not thought about other than VIP LINER.

Global assessment: 5.0 points

• Five points of safe driving
• Five points of bus facilities
• Five points of Customer service
• Five points of Cleanliness of the bus
• Five points of service time
• Seat, five points of ride comfort

[Boarding bus] Chiba → Namba [Boarding day] 2026-04-26

Busman, receptionists, thank you for your continued business.
We use the above already five times.
Busman in particular is openhearted person and is available with very good feeling. Always thank you.

Global assessment: 4.8 points

• Five points of safe driving
• Four points of bus facilities
• Five points of Customer service
• Five points of Cleanliness of the bus
• Five points of service time
• Seat, five points of ride comfort

[Boarding bus] Namba → Chiba [Boarding day] 2026-04-21

It was comfortable and was able to sleep soundly. Though blanket was thin and was light, it was hard to be warm.

Global assessment: 4.7 points

• Five points of safe driving
• Four points of bus facilities
• Five points of Customer service
• Four points of Cleanliness of the bus
• Five points of service time
• Seat, five points of ride comfort

[Boarding bus] Namba → Chiba [Boarding day] 2026-04-21

When daughter always goes home, we use Night Bus. ^^ where daughter gets on Night Bus of several companies so far, but "chair of VIP LINER seems to be the best!", and only VIP gets on recently
We used by coming and going when I went to house of daughter this time. Comfortable openhearted, kind driver always comes at the time of Night Bus pickup and drop-off of daughter, but waiting on customers of the is always five star in the when I took at this time!
Think whether decrease at opportunity to take Night Bus if daughter graduates from university, but then will be ^^ thank you in advance in future
We always see daughter safely and are thanks thanks!

Global assessment: 3.8 points

• Four points of safe driving
• Four points of bus facilities
• Four points of Customer service
• Four points of Cleanliness of the bus
• Three points of service time
• Seat, four points of ride comfort

[Boarding bus] Namba → Chiba [Boarding day] 2026-04-15

We could stretch out foot than interval between seat felt wide and were comfortable. Does it take moving time a little than others?

Global assessment: 3.3 points

• Four points of safe driving
• Three points of bus facilities
• Four points of Customer service
• Four points of Cleanliness of the bus
• Four points of service time
• Seat, one point of ride comfort

[Boarding bus] Chiba → Namba [Boarding day] 2026-04-18

As and, anyway, Seat slips and bus shakes, we cannot sleep at all. Why can person who runs, and makes the breathing of a sleeping person immediately sleep soundly? We think of this in question.
I want for changing to Seat which does not slip a little more.

Global assessment: 4.3 points

• Five points of safe driving
• Five points of bus facilities
• Four points of Customer service
• Four points of Cleanliness of the bus
• Four points of service time
• Seat, four points of ride comfort

[Boarding bus] Namba → Chiba [Boarding day] 2026-04-02

Thank you for your help.

Global assessment: 4.8 points

• Five points of safe driving
• Five points of bus facilities
• Five points of Customer service
• Five points of Cleanliness of the bus
• Five points of service time
• Seat, four points of ride comfort

[Boarding bus] Chiba → Namba [Boarding day] 2026-04-10

Seat seemed slippery, but ride comfort was good in extensive Seat. We felt relieved by approximately timely arrival.

Global assessment: 5.0 points

• Five points of safe driving
• Five points of bus facilities
• Five points of Customer service
• Five points of Cleanliness of the bus
• Five points of service time
• Seat, five points of ride comfort

[Boarding bus] Chiba → Namba [Boarding day] 2026-03-28

Seat was wide, too and was able to sit down relaxedly.

Global assessment: 4.3 points

• Five points of safe driving
• Three points of bus facilities
• Five points of Customer service
• Four points of Cleanliness of the bus
• Five points of service time
• Seat, four points of ride comfort

[Boarding bus] Chiba → Namba [Boarding day] 2026-04-04

It was old than facilities of bus thought, but reclining was very good. It is comfort mentally that does not need to mind person behind. I wanted curtain in aisle seat.

Global assessment: 4.8 points

• Five points of safe driving
• Five points of bus facilities
• Five points of Customer service
• Five points of Cleanliness of the bus
• Five points of service time
• Seat, four points of ride comfort

[Boarding bus] Chiba → Namba [Boarding day] 2026-04-06

We are satisfied at reasonable price.
You're very kind.

Global assessment: 3.8 points

• Five points of safe driving
• Five points of bus facilities
• Three points of Customer service
• Three points of Cleanliness of the bus
• Three points of service time
• Seat, four points of ride comfort

[Boarding bus] Chiba → Namba [Boarding day] 2026-04-03

Step was large and was able to spend time relaxedly

Global assessment: 4.3 points

• Five points of safe driving
• Four points of bus facilities
• Five points of Customer service
• Three points of Cleanliness of the bus
• Five points of service time
• Seat, four points of ride comfort

[Boarding bus] Chiba → Namba [Boarding day] 2026-04-05

We could have card of vehicle at the time of restroom break and were convenient. As step was large, it was enough.

Global assessment: 4.8 points

• Five points of safe driving
• Five points of bus facilities
• Five points of Customer service
• Five points of Cleanliness of the bus
• Five points of service time
• Seat, four points of ride comfort

[Boarding bus] Chiba → Namba [Boarding day] 2026-04-05

We used after a long absence. Lounge is always saved with convenience, too.
We got on after a long absence and felt that there was not footrest to be unexpectedly inconvenient this time. We thought that we might stably rest when there was footrest as we slipped below.

Global assessment: 5.0 points

• Five points of safe driving
• Five points of bus facilities
• Five points of Customer service
• Five points of Cleanliness of the bus
• Five points of service time
• Seat, five points of ride comfort

[Boarding bus] Chiba → Namba [Boarding day] 2026-04-03

◯Good point
・The details of Meet-up place were plain by prior guidance
・The bus was clean
・Curtain of window keeps strong, and there was not interested thing including outside light running
・We were able to afford around seat and were able to take relaxedly

◯Point that we were worried about
・We sat in the backward seat, but it was big and felt that it was good if there are any instructions beforehand than we thought of vibration of engine during bus stop.